Industry

Voice AI for real estate

Buyers browse listings at all hours and leave the moment they can’t get an answer. A website voice assistant answers their questions in the moment — and captures the ones worth following up.

The problem

Most real estate traffic arrives outside office hours. A visitor with a question about a listing, a neighbourhood, or the buying process usually has no way to get an answer right then — so they bounce, and the lead is gone.

What buyers ask

The same questions come up constantly: what’s available in a certain area, what a listing includes, how the process works, and how to get in touch. These are exactly the questions a well-trained assistant can field.

How Stelt helps

Willow learns your site and answers buyers out loud, day or night. She can pull up the right listing page in the conversation, and when someone’s ready, she offers to take their details so an agent can follow up.

What to capture

For real estate, useful lead fields are name, phone or email, and a short note on what they’re looking for. Willow can collect these on a form and file the lead in your dashboard, so nothing slips.

Setting it up

Train Willow on your listings and key pages, add the one-line snippet to your site, and she’s live. Keep listings current and she can re-read your site on a schedule so her answers stay fresh.

Human handoff

A voice assistant shouldn’t pretend to close a deal. Willow answers what she can and routes anything beyond that to your team as a captured lead — so buyers always get a real person when it matters.

Frequently asked questions

Does Willow know about specific listings?

She knows whatever you train her on. Point her at your listings pages and site content and she can answer questions about them; keep them current and she can auto-refresh from your site on a schedule.

Can it capture buyer and seller leads?

Yes. When a visitor is interested, Willow can bring up a form to collect their details and send the lead straight to your dashboard.

What happens with questions she can’t answer?

She answers only from what she knows and is built to hand off to your team rather than guess — so a complex question becomes a captured lead for a human to follow up.

Put a voice on your real estate site

Start a free trial and train Willow on your listings.

Start your free trial