What is voice AI?
Voice AI lets software understand spoken language and reply out loud. On a website, it means a visitor can ask a question in their own words — by voice or text — and get a real, spoken answer.
How it works
Under the hood, a website voice assistant does three things: it turns a visitor’s question into text, works out the answer from the material it was trained on, and speaks the answer back in a natural voice. Because it reasons over your content rather than a fixed script, it can handle questions phrased in countless different ways.
Voice AI on a website
A website voice assistant lives on your pages as a small mic button. A visitor taps it, asks something, and hears the answer — no app to install and nothing to download. With Stelt, the assistant (named Willow) is trained on your business, so the answers are specifically yours.
She can also do things on screen: pull up a page, play a video, open a document, or bring up a form to capture the visitor’s details.
What it’s good for
Voice AI shines wherever a visitor has a question and no one is available to answer it — after hours, on weekends, or simply when your team is busy. Common uses include answering product and service questions, guiding people to the right page, and capturing leads from visitors who are ready to talk.
What to expect
A website voice assistant is only as good as what it knows. It answers from the content you give it, so the more you train it on — your site, FAQs, service docs — the better it gets. It’s built to hand off to a human when a question goes beyond what it should answer.
How to add it to your site
Adding voice AI to a website is usually a matter of pasting a single line of code. With Stelt you drop one <script> tag before your closing body tag and the assistant appears — see the integration guides for your platform.
Frequently asked questions
Is voice AI the same as a chatbot?
Not quite. A traditional chatbot follows typed scripts or menus. A website voice assistant like Willow speaks out loud, understands natural questions, and answers from your business’s own content — so it feels like talking to someone who works there.
Do visitors have to talk, or can they type?
Both. Visitors can tap the mic and speak, or type — the assistant answers either way.
Where do the answers come from?
From what you train the assistant on — your website, documents and notes. It answers only from your material, rather than making things up.
How do I add it to my site?
You paste one line of code before your page’s closing body tag. It works on any platform with no rebuild.
Hear voice AI on your own website
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