AI knowledge base
A website assistant is only as good as what it knows. Stelt’s knowledge comes from you — your pages, documents and notes — so Willow answers from your business rather than making things up.
What you can train it on
You give Willow her knowledge a few ways: paste in text, upload PDF, DOCX or TXT files, and add your website address so she learns from your pages. Add the sources that hold your answers — services, pricing pages, FAQs, policies.
Answering from your material
Willow answers from what you’ve given her, not the wider internet. That keeps answers on-brand and accurate — and when a visitor asks something that isn’t covered, that’s your cue to add it.
Keeping it current
Update a source and her answers update with it. A website source can be set to re-read your site on a schedule, so as your pages change she stays current without manual work.
Better than a static FAQ
A traditional FAQ makes visitors hunt for the right question. A knowledge-powered assistant lets them just ask, in their own words, and answers from the same underlying material — see AI customer support for that in action.
What to expect
The assistant is grounded in your content, so the richer and more current your sources, the better it gets. It’s built to say when something is outside its knowledge and hand off rather than guess.
Frequently asked questions
What can I train it on?
Paste in text, upload PDF, DOCX or TXT files, and add your website address so it learns from your pages. You can add a website URL and have it refresh from your site on a schedule.
Does it know things outside my content?
It answers from the material you give it, not the open internet — so if something isn’t in your content, it won’t invent it, and that’s a signal to add it.
How do I keep answers current?
Update the source — edit a page, upload a newer document — and the assistant answers from the latest material. A website source can auto-refresh on a schedule.
Train an assistant on your business
Start a free trial and point Willow at your content.
Start your free trial