Conversational AI for websites
Conversational AI lets your website hold a real back-and-forth with a visitor — understanding what they mean, answering, and following the thread — instead of pushing them through menus and forms.
Conversational AI in plain English
Conversational AI is software you can talk or type to in ordinary language, that responds in kind. The point is that the visitor doesn’t have to learn your menus — they just ask.
On a website
On a site, that means a visitor asks a question the way they’d ask a person, and gets an answer drawn from your business — not a list of links to sift through. With Stelt the conversation is spoken as well as typed.
Conversation vs navigation
Menus and forms assume the visitor knows where to look. A conversation flips that: they state what they want and the assistant handles the lookup, pulling up the right page if it helps. It’s a lower-friction path from question to answer.
Where Stelt fits
Stelt is a conversational, voice-first assistant trained on your business. For the specifically voice angle see website voice AI; for a broad definition of voice AI, the learn guide goes deeper.
Frequently asked questions
Is conversational AI just a chatbot?
Conversational AI is the broader idea of software that understands and responds in natural language. A scripted chatbot is one narrow form of it; an assistant that answers open questions from your content and remembers the thread is a richer one.
Does it remember earlier in the conversation?
Yes — Willow keeps the context of the current conversation, so a visitor can ask a follow-up without repeating themselves.
Start a real conversation with your visitors
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